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10 good reasons why X-Xtra
is different to most Internet sex shops.
1. Net 1on1 Ltd (our parent company)
is a long established business trading from an industrial park in Watford. We
do not trade behind a PO Box address, customers are welcome to visit our warehouse
and buy direct. View our contact page to see pictures of our distribution centre..
2. We carry all of our own stock. If the 'ADD TO BASKET' button is displayed
on the product page you are viewing then the product is in stock and will be
shipped that day if your order is placed during normal business hours, Monday
to Friday. No other adult shopping site in the UK offers this level of service
to its customers. Many Internet sex shops do not even hold stock, you could
wait up to 28 days for your order to arrive if you shop elsewhere. Always lookout
for delivery time guarantees when browsing other sex shop sites.
3. Delivery of your order is completely FREE of charge if you spend over £20
(standard shipping only). Cutting your costs is our primary objective.
4. We supply FREE batteries with every electric product purchased, so you can
use it the minute it arrives if the mood takes you.
5. Every order that leaves our warehouse is shipped in plain packaging, there
is absolutely no indication of the contents. YOUR CONFIDENTIALLY IS OUR HIGHEST
PRIORITY.
6. Your credit card is charged in the name of our parent company Net 1on1 Ltd,
so even your bank manager won't know that you have been shopping for sex toys
(unless he is a customer of ours already that is!)
7. If you need the goods in a hurry, we offer guaranteed next day delivery (only
available in the UK)
8. We understand that when buying over the Internet goods may not be what you
expected, that is why all goods come with a 14 day no quibble exchange or refund
guarantee (subject to terms & conditions, please see our terms and conditions
page). If you are not happy with your purchase simply return it to us (UNUSED)
in its original condition and packaging and we will happily exchange it or refund
your money (we are very sorry but any P&P costs are non refundable. Items
supplied in sealed packaging that have been opened are non refundable and non
exchangeable.)
9. We realise that as a consumer you have a choice, which is why we are 100%
committed to your total satisfaction. Bring your business to us and rest assured
you are dealing with the UK market leader that has the support infrastructure
to handle any problems or complaints you may have in a fast, professional and
efficient manner.
10. At X-xtra our customer's always come first, we always listen to
our customers and try to improve the quality and service we offer. Our success
is completely dependent on your total satisfaction.
Thank you for taking the time to read this page. If there is anything you are
unsure about please call us on 01923-238756 and one of our staff will be happy
to assist.
Also see our Frequently Asked Questions page.
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